Cargo Heavy Duty is taking significant precautions to protect the health and safety of our employees, customers, and vendors during this critical time.
We are instituting new procedures to limit exposure to the virus for our employees, customers and everyone who visits our facilities for parts, service or other business activities. We remain open during our regularly scheduled business hours. However, as an "essential business" we are "social distancing" in both our parts and service departments. We have reduced the number of employees on site at any given time and those who are able to work remotely are doing so.
We have asked our outside sales team to limit face to face customer interactions to only those that are absolutely necessary to accomplish essential business. Parts deliveries are still taking place. However, parts are being left outside shops rather than taken inside. Parts customers coming to either branch are asked to remain outside where we practicing "curbside" pick up and parts identification. It is our hope to continue to provide our great customers with Custom Solutions .... Guaranteed Results!
Our service department is working diligently to protect the health and safety of our employees and customers as we route customers through our facilities in a way to allow us to practice "social distancing." We are also striving each day to clean and sanitize public areas.
We have also instituted companywide practices of self-reporting health and wellbeing of employees and anyone with symptoms or who has been home with illness is not allowed back until they have been cleared to do so by management. We are also asking all of our customers and business partners to not visit our facilities if you have any cold or flu like symptoms.
Cargo Heavy Duty is an "essential business" supporting the transportation infrastructure and will continue to keep our critical operations open to help keep trucks moving.
For assistance or questions please visit our contact page.